Featured Projects
Enterprise observability solutions that drive operational excellence
HEINEKEN Global - New Relic US→EU Migration
Client: HEINEKEN | Role: Application Consultant @ IBM
Challenge
HEINEKEN needed to migrate their entire New Relic monitoring infrastructure from US to EU data centers to meet compliance requirements and optimize costs, without disrupting 24/7 operations.
Solution
- Designed and executed zero-downtime migration strategy
- Migrated 100+ dashboards, alert policies, and monitoring configurations
- Built Observability-as-Code automation using Azure DevOps pipelines
- Ensured compliance with EU data residency requirements
- Achieved 30% cost optimization through regional pricing
Impact
✨ Zero downtime during migration | 💰 30% cost savings | 🏆 Innovation Catalyst Award
New Relic
Azure DevOps
Observability-as-Code
Cloud Migration
Compliance
NBNCo - Splunk to New Relic Migration
Client: NBNCo | Role: Observability Specialist @ Accenture
Challenge
Migrate enterprise-wide logging from Splunk to New Relic while maintaining log integrity, reducing costs, and improving query performance for a major telecom provider.
Solution
- Analyzed 500GB+ daily log volume and designed migration strategy
- Built automated log forwarding pipelines
- Implemented SCIM API integration for automated user provisioning
- Created standardized log parsing rules and dashboards
- Trained 50+ team members on New Relic Logs
Impact
💰 40% cost reduction | ⚡ 10x faster queries | 👥 50+ users trained
New Relic Logs
Splunk
SCIM Integration
Log Analytics
Migration
Canadian Tire - PCI-Compliant Monitoring
Client: Canadian Tire Corporation | Role: Senior Monitoring Specialist @ HCL Tech
Challenge
Design and implement comprehensive monitoring solution that meets PCI DSS compliance requirements while providing full-stack visibility across hybrid cloud infrastructure.
Solution
- Implemented PCI-compliant monitoring architecture
- Deployed 200+ dashboards for infrastructure and application metrics
- Configured 500+ alert policies with intelligent muting rules
- Integrated Okta SSO for secure access management
- Established SLO/SLA frameworks for critical services
Impact
✅ 100% PCI compliance | 🏆 Canadian Tire Award | ⏱️ 50% faster incident detection
New Relic
PCI Compliance
SLO/SLA
Okta SSO
Hybrid Cloud
This Portfolio Website
Personal Project | Full-Stack Development
Overview
Built a modern, secure portfolio website using Cloudflare Workers, showcasing full-stack development and observability best practices.
Technical Highlights
- Serverless architecture with Cloudflare Workers and D1 database
- Secure contact form with Turnstile CAPTCHA and Gmail API integration
- Document vault with OAuth authentication and encrypted storage
- KV-based URL shortener with analytics tracking
- New Relic observability and comprehensive security headers
Features
📊 Real-time analytics | 🔐 Secure document vault | 📧 Automated notifications
Cloudflare Workers
D1 Database
TypeScript
Serverless
Full-Stack
Want to See More?
These are just a few highlights from my 9+ years of experience. I've worked on dozens of observability projects across various industries and technologies.